Runa incident

True Classic US orders are failing

Runa is currently experiencing a minor incident affecting Gift Processing, which began 57 min ago. The vendor's full update timeline is below.

Started
May 12, 2026, 10:15 PM UTC
Resolved
Ongoing
Duration
● 56m
Detected by Pingoru
May 12, 2026, 10:15 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 12, 2026, 10:15 PM UTC

    We are currently investigating an issue causing some orders of True Classic US (TRUECL-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.