Runa experienced a minor incident on May 11, 2026 affecting Gift Processing, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating May 11, 2026, 11:37 AM UTC
We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved May 11, 2026, 11:57 AM UTC
This incident has been resolved.