Runa incident

eMag RO orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 11, 2026 affecting Gift Processing, lasting 22h 28m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 10:49 AM UTC
Resolved
May 12, 2026, 09:17 AM UTC
Duration
22h 28m
Detected by Pingoru
May 11, 2026, 10:49 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 11, 2026, 10:49 AM UTC

    We are currently investigating an issue causing some orders of eMag RO (EMAG-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 12, 2026, 08:17 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 12, 2026, 09:17 AM UTC

    This incident has been resolved.