Runa incident

Visa® Reward Virtual Account, 6 Month Expiration CA orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 11, 2026 affecting Gift Processing, lasting 16h 10m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 12:39 AM UTC
Resolved
May 11, 2026, 04:49 PM UTC
Duration
16h 10m
Detected by Pingoru
May 11, 2026, 12:39 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 11, 2026, 12:39 AM UTC

    We are currently investigating an issue causing some orders of Visa® Reward Virtual Account, 6 Month Expiration CA (VISA-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 11, 2026, 04:49 PM UTC

    This incident has been resolved.