Runa incident

Mastercard® Prepaid eReward Card, 12 Month Expiration CA orders are failing

Minor Ongoing View vendor source →

Runa is currently experiencing a minor incident affecting Gift Processing, which began 3h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 12:41 AM UTC
Resolved
Ongoing
Duration
● 2h 30m
Detected by Pingoru
May 11, 2026, 12:41 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 11, 2026, 12:41 AM UTC

    We are currently investigating an issue causing some orders of Mastercard® Prepaid eReward Card, 12 Month Expiration CA (MSTR12-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.