Runa incident

Hotels.com AU orders are failing

Minor Ongoing View vendor source →

Runa is currently experiencing a minor incident affecting Gift Processing, which began 2h ago. The vendor's full update timeline is below.

Started
May 10, 2026, 10:57 AM UTC
Resolved
Ongoing
Duration
● 2h 9m
Detected by Pingoru
May 10, 2026, 10:57 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 10, 2026, 10:57 AM UTC

    We are currently investigating an issue causing some orders of Hotels.com AU (HCOM-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.