Runa experienced a minor incident on May 7, 2026 affecting Gift Processing, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating May 07, 2026, 07:02 AM UTC
We are currently investigating an issue causing some orders of Roblox US (ROBLOX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved May 07, 2026, 11:04 AM UTC
This incident has been resolved.