Runa incident

MANGO IE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on April 21, 2026 affecting Gift Processing, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 04:19 PM UTC
Resolved
Apr 21, 2026, 04:28 PM UTC
Duration
8m
Detected by Pingoru
Apr 21, 2026, 04:19 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 21, 2026, 04:19 PM UTC

    We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 21, 2026, 04:28 PM UTC

    This incident has been resolved.