Runa incident

Tezenis IT orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on April 10, 2026 affecting Gift Processing, lasting 4d 5h. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 02:28 PM UTC
Resolved
Apr 14, 2026, 08:24 PM UTC
Duration
4d 5h
Detected by Pingoru
Apr 10, 2026, 02:28 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 10, 2026, 02:28 PM UTC

    We are currently investigating an issue causing some orders of Tezenis IT (TEZ-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 14, 2026, 08:24 PM UTC

    This incident has been resolved.