Runa incident

Go Ape UK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on March 26, 2026 affecting Gift Processing, lasting 21d 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 08:13 AM UTC
Resolved
Apr 16, 2026, 01:39 PM UTC
Duration
21d 5h
Detected by Pingoru
Mar 26, 2026, 08:13 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Mar 26, 2026, 08:13 AM UTC

    We are currently investigating an issue causing some orders of Go Ape UK (GOAPE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 16, 2026, 01:39 PM UTC

    This incident has been resolved.