Runa incident

Amazon MX orders are failing

Minor Ongoing View vendor source →

Runa is currently experiencing a minor incident affecting Mexico, which began 2d ago. The vendor's full update timeline is below.

Started
Oct 02, 2026, 06:31 AM UTC
Resolved
Ongoing
Duration
● 2d 2h
Detected by Pingoru
Oct 02, 2026, 06:31 AM UTC

Affected components

Mexico

Update timeline

  1. investigating Oct 02, 2026, 06:31 AM UTC

    We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Oct 02, 2026, 05:58 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.