Runa incident

Bloom & Wild DE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 4, 2026 affecting Gift Processing, lasting 18h 44m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 09:18 PM UTC
Resolved
May 05, 2026, 04:03 PM UTC
Duration
18h 44m
Detected by Pingoru
May 04, 2026, 09:18 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 04, 2026, 09:18 PM UTC

    We are currently investigating an issue causing some orders of Bloom & Wild DE (BAW-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 05, 2026, 04:03 PM UTC

    This incident has been resolved.