Runa experienced a minor incident on September 21, 2026 affecting United Kingdom, lasting 5h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 21, 2026, 08:08 AM UTC
We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Sep 21, 2026, 08:10 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- investigating Sep 21, 2026, 08:11 AM UTC
We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Sep 21, 2026, 01:37 PM UTC
This incident has been resolved.