Runa incident

Hanna Andersson US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on September 21, 2026 affecting United States, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 04:07 AM UTC
Resolved
Sep 22, 2026, 02:38 PM UTC
Duration
1d 10h
Detected by Pingoru
Sep 21, 2026, 04:07 AM UTC

Affected components

United States

Update timeline

  1. investigating Sep 21, 2026, 04:07 AM UTC

    We are currently investigating an issue causing some orders of Hanna Andersson US (HANAN-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Sep 22, 2026, 02:38 PM UTC

    This incident has been resolved.