Runa experienced a minor incident on April 19, 2026 affecting Gift Processing, lasting 4h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Apr 19, 2026, 10:59 PM UTC
We are currently investigating an issue causing some orders of Cultura FR (CLTRA-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Apr 20, 2026, 02:05 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Apr 20, 2026, 03:05 AM UTC
This incident has been resolved.