Runa incident

Swarovski DK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 3, 2026 affecting Gift Processing, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
May 03, 2026, 02:49 PM UTC
Resolved
May 05, 2026, 05:23 PM UTC
Duration
2d 2h
Detected by Pingoru
May 03, 2026, 02:49 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 03, 2026, 02:49 PM UTC

    We are currently investigating an issue causing some orders of Swarovski DK (SWAR-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 05, 2026, 05:23 PM UTC

    This incident has been resolved.