Rudderstack incident

Issues with python transformations in US.

Major Resolved View vendor source →

Rudderstack experienced a major incident on October 20, 2025 affecting Data Processing Pipeline (US), lasting 6h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:32 PM UTC
Resolved
Oct 20, 2025, 09:51 PM UTC
Duration
6h 18m
Detected by Pingoru
Oct 20, 2025, 03:32 PM UTC

Affected components

Data Processing Pipeline (US)

Update timeline

  1. identified Oct 20, 2025, 03:32 PM UTC

    RudderStack is actively working to resolve the issues caused by the ongoing AWS incident. Currently, customers in US using Python Transformations are impacted, and we are focused on restoring this feature as soon as possible. Our efforts are currently constrained by limited AWS resource availability, but we are exploring multiple options to restore full functionality. We will share another update as soon as we have more information.

  2. monitoring Oct 20, 2025, 07:06 PM UTC

    We are seeing successful increased launches of new EC2 instances and thus able to resource python transformations. We will be monitoring till all the backlog is cleared

  3. resolved Oct 20, 2025, 09:51 PM UTC

    RudderStack has cleared all backlog across all the python transformations. We do not see any lingering impact to customers. If you have questions contact your account team