Rubrik incident
Microsoft 365 SharePoint protection degraded availability - EU-1 region
Resolved after 11 hours 9 minutes, on August 21, 2023.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Aug 21, 2023, 10:38 PM UTC
We are experiencing increased failures for Microsoft 365 SharePoint backup jobs on Rubrik Security Cloud in the EU-1 region. Symptom(s): SharePoint backup jobs may fail and compliance will be impacted Incident Start Time: 08/21/2023 8:30pm UTC Workaround: None at this time. The engineering team has identified a potential mitigation and is working to implement it.
- identified Aug 22, 2023, 01:54 AM UTC
We are continuing to work on a fix for this issue and believe the mitigation will be finished rolling out by 5:30 AM UTC.
- monitoring Aug 22, 2023, 06:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2023, 09:47 AM UTC
This incident has been resolved.
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