Rubrik incident
Microsoft 365 Protection Experiencing Degraded Availability
Resolved after 9 hours 6 minutes, on September 20, 2023.
We're working with Azure support and they started to fix the clusters now.
Update timeline
- identified Sep 20, 2023, 08:04 PM UTC
We are noticing an issue with Rubrik Security Cloud Microsoft 365 protection in US-1, US-2, US-3, and EU-1 regions due to availability issues with Azure. Symptoms: Only a portion of the clusters in these RSC regions are impacted and the impacted cluster's capacity will be reduced and there may be compliance impact for large customers. Incident Start Time: 09/20/2023 19:40 UTC Workaround: None at this time. Engineering understand the issue and is actively working to resolve it.
- identified Sep 20, 2023, 10:11 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 21, 2023, 01:48 AM UTC
We're working with Azure support and they started to fix the clusters now.
- resolved Sep 21, 2023, 05:10 AM UTC
This incident has been resolved.
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