Rubicon incident

Rubicon SmartCity Performance Degradation

Resolved on August 23, 2023.

resolved Aug 24, 2023, 07:04 PM UTC

Some of you may have experienced some system access and performance issues this morning for about an hour. Rubicon’s Technology Team was able to identify the issue and provide a fix this morning and will continue to monitor the system performance. Thank you for your patience.

Started
Aug 23, 2023, 01:30 PM UTC
Resolved
Aug 23, 2023, 01:30 PM UTC
Duration
–
Detected by Pingoru
Aug 23, 2023, 01:30 PM UTC

Update timeline

  1. resolved Aug 24, 2023, 07:04 PM UTC

    Some of you may have experienced some system access and performance issues this morning for about an hour. Rubicon’s Technology Team was able to identify the issue and provide a fix this morning and will continue to monitor the system performance. Thank you for your patience.

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