RoyaleHosting B.V. incident

Network issues Amsterdam

Minor Resolved View vendor source →

RoyaleHosting B.V. experienced a minor incident on January 28, 2026 affecting Network (Digital Realty AMS17 - Amsterdam) and Network (Nikhef - Amsterdam) and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 07:11 AM UTC
Resolved
Jan 28, 2026, 07:27 AM UTC
Duration
16m
Detected by Pingoru
Jan 28, 2026, 07:11 AM UTC

Affected components

Network (Digital Realty AMS17 - Amsterdam)Network (Nikhef - Amsterdam)Network (Digital Realty AMS5 - Amsterdam)

Update timeline

  1. investigating Jan 28, 2026, 07:11 AM UTC

    We're investigating the network issues in Amsterdam

  2. resolved Jan 28, 2026, 07:27 AM UTC

    The issue appears to be fully resolved. Our NOC is taking a deep dive into what exactly happened. It appears to be a firmware-related issue, occurring on multiple routers and multiple sites at the same time. We're investigating this further and will provide a detailed post-mortem response once the core issue has been found and resolved.