RoyaleHosting B.V. incident

Intermittent Network-Wide Packet Loss

Resolved after 50 minutes, affecting Network (Digital Realty AMS17 - Amsterdam) and Network (Nikhef - Amsterdam) and 1 more, on January 28, 2026.

resolved Jan 28, 2026, 01:20 PM UTC

At this time, all services are operating normally, and we continue to closely monitor the network.

Started
Jan 28, 2026, 12:30 PM UTC
Resolved
Jan 28, 2026, 01:20 PM UTC
Duration
50m
Detected by Pingoru
Jan 28, 2026, 12:30 PM UTC

Affected components

Network (Digital Realty AMS17 - Amsterdam)Network (Nikhef - Amsterdam)Network (Digital Realty AMS5 - Amsterdam)Network (Digital Realty AMS17 - Amsterdam)Network (Nikhef - Amsterdam)Network (Digital Realty AMS5 - Amsterdam)

Update timeline

  1. investigating Jan 28, 2026, 12:30 PM UTC

    Between 13:30 and 14:20, our network experienced intermittent, network-wide packet loss caused by large-scale DDoS attacks targeting our infrastructure. During this time, some services may have been partially unreachable or experienced degraded performance. Our team identified the attack patterns and took immediate action to mitigate the impact. Traffic was filtered and rerouted where possible to stabilize network connectivity. At this time, all services are operating normally, and we continue to closely monitor the network. We apologize for any inconvenience this incident may have caused and appreciate your understanding. If you have any questions or continue to experience issues, please contact our support team.

  2. resolved Jan 28, 2026, 01:20 PM UTC

    At this time, all services are operating normally, and we continue to closely monitor the network.

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