Incident impacting Forge app installations and Dev console

Update timeline

1. investigating Mar 17, 2026, 10:59 AM UTC

   Impact The outage is impacting our Forge apps and Developer console, specifically due to cs-apps APIs, resulting in 500 error messages for customers attempting to use these services. This incident is causing disruption in creating, updating, and deploying applications, although direct app usage is not affected. Similarly, developer console is impacted. Current Status Our teams are actively working to restore full functionality. The current focus is on addressing a database connectivity issue that seems to be causing the errors. Investigation is ongoing, with efforts concentrated on isolating the root cause through various technical checks. Next Steps The incident team is prioritising the investigation of database connectivity to rectify the errors impacting cs-apps APIs.

2. investigating Mar 17, 2026, 10:59 AM UTC

   We are investigating an incident impacting Forge app management and related developer tooling. Customers may experience errors when attempting to: -Install, upgrade, or deploy Forge apps -Use Forge app tunnelling (particularly newly created tunnels and tunnels older than 30 minutes) -Access or manage apps via the Atlassian Developer Console In addition, some underlying app platform capabilities used by Forge and related services are affected, including: -Certain app data residency operations -Rovo MCP consent flows and other app management operations that rely on the app platform At this time, existing Forge apps continue to run, and app invocations are not impacted. Our engineering teams are actively investigating the issue and working to restore normal operation. We will provide the next update in 60 mins or sooner if we have significant progress to share.

3. resolved Mar 17, 2026, 11:37 AM UTC

   On March 17th, 2026, between 9:05 AM UTC and 11:10 AM UTC, Forge app management and related developer tooling experienced some service disruption. The issue has now been resolved, and the service is operating normally for affected customers.