Resolved after 8 days 9 hours, affecting 3P Connectors, on November 18, 2024.
We are actively exploring different approaches and continue to work on resolving the intermittent failures affecting some users in the 3P search for Rovo.
Affected components
Update timeline
- investigating Nov 18, 2024, 08:34 PM UTC
We are investigating intermittent errors while performing 3P search. We will provide more details once we identify the root cause.
- investigating Nov 18, 2024, 08:36 PM UTC
We are investigating intermittent errors with 3P Search that is impacting Rovo Cloud customers. We will provide more details within the next hour.
- identified Nov 18, 2024, 10:03 PM UTC
We are actively working on resolving the issues with the 3P Search for Rovo. Our team is currently implementing a fix to alleviate the problem.
- investigating Nov 19, 2024, 05:54 AM UTC
We are actively exploring different approaches and continue to work on resolving the intermittent failures affecting some users in the 3P search for Rovo.
- resolved Nov 27, 2024, 05:39 AM UTC
The issue has been resolved and the service is operating normally.
Your product runs on more than Atlassian Rovo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services