Routable incident

Increased error rate in Sandbox

Minor Resolved View vendor source →

Routable experienced a minor incident on June 26, 2023 affecting Sandbox UI and Sandbox API, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2023, 03:18 PM UTC
Resolved
Jun 26, 2023, 04:33 PM UTC
Duration
1h 15m
Detected by Pingoru
Jun 26, 2023, 03:18 PM UTC

Affected components

Sandbox UISandbox API

Update timeline

  1. identified Jun 26, 2023, 03:18 PM UTC

    We are seeing increased error rates in sandbox due to a provider outage. We are monitoring the provider's status. Routable production app is unaffected.

  2. resolved Jun 26, 2023, 04:33 PM UTC

    The provider has restored functionality and sandbox is behaving as expected.