Routable incident

Increased error rate and timeouts

Notice Resolved View vendor source →

Routable experienced a notice incident on July 6, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 08:58 PM UTC
Resolved
Jul 06, 2023, 07:00 PM UTC
Duration
—
Detected by Pingoru
Jul 06, 2023, 08:58 PM UTC

Update timeline

  1. resolved Jul 06, 2023, 08:58 PM UTC

    From around 11:13 AM PT to 11:31 AM PT the Routable application saw increased error rates and timeouts for requests in the web application and API due to a database issue. Operators restored database functionality and services recovered. At this time all functionality has been restored. Please contact support for any questions.