Routable incident

Investigating degraded performance

Minor Resolved View vendor source →

Routable experienced a minor incident on January 25, 2024 affecting Web Application UI and Routable API, lasting 7h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 06:03 PM UTC
Resolved
Jan 26, 2024, 01:07 AM UTC
Duration
7h 3m
Detected by Pingoru
Jan 25, 2024, 06:03 PM UTC

Affected components

Web Application UIRoutable API

Update timeline

  1. investigating Jan 25, 2024, 06:03 PM UTC

    Changes from accounting software are delayed. We are currently investigating the issue. We will post an update on the investigation in 2 hours.

  2. monitoring Jan 25, 2024, 08:04 PM UTC

    The issue has been identified, a fix has been deployed. We are monitoring.

  3. resolved Jan 26, 2024, 01:07 AM UTC

    This incident has been resolved.