Routable experienced a major incident on March 15, 2024 affecting Web Application UI and Routable API, lasting 7h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 15, 2024, 04:22 PM UTC
We are seeing increased errors from Quickbooks Online which is experiencing their own internal outage. We will continue to investigate and provide reconnection support when Quickbooks Online restores service.
- monitoring Mar 15, 2024, 08:22 PM UTC
Quickbooks Online appears to have resolved their outage. We will continue to monitor connections. Please try to reconnect to Quickbooks Online in your Routable integration settings. We're happy to help if you encounter difficulties: feel free to reach out to support!
- resolved Mar 16, 2024, 12:06 AM UTC
This event has been resolved. If you need help reconnecting Quickbooks Online, please don't hesitate to reach out.