Routable incident

Banking provider issues may result in delays

Minor Resolved View vendor source →

Routable experienced a minor incident on December 4, 2024 affecting Web Application UI and Routable API, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 08:29 PM UTC
Resolved
Dec 04, 2024, 10:55 PM UTC
Duration
2h 26m
Detected by Pingoru
Dec 04, 2024, 08:29 PM UTC

Affected components

Web Application UIRoutable API

Update timeline

  1. investigating Dec 04, 2024, 08:29 PM UTC

    We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

  2. resolved Dec 04, 2024, 10:55 PM UTC

    This incident has been resolved.