Routable experienced a minor incident on March 21, 2025 affecting Web Application UI and Routable API, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application UIRoutable API
Update timeline
- investigating Mar 21, 2025, 09:49 PM UTC
Some transfers are delayed due an underlying provider issue. The team is investigating the issue now.
- monitoring Mar 21, 2025, 11:01 PM UTC
The system is working again, and we are monitoring for further issues. A small number of payables were impacted and put into Issue status, and the team is working to re-process them.
- resolved Mar 21, 2025, 11:35 PM UTC
This incident has been resolved.