Routable incident

Quickbooks Online outage

Major Resolved View vendor source →

Routable experienced a major incident on May 14, 2025 affecting Web Application UI and Routable API, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 04:52 PM UTC
Resolved
May 14, 2025, 06:36 PM UTC
Duration
1h 43m
Detected by Pingoru
May 14, 2025, 04:52 PM UTC

Affected components

Web Application UIRoutable API

Update timeline

  1. investigating May 14, 2025, 04:52 PM UTC

    Quickbooks online is experiencing an outage, and it is triggering disconnections with Routable. We are investigating and monitoring the QBO systems.

  2. investigating May 14, 2025, 06:34 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 14, 2025, 06:36 PM UTC

    Quickbooks online has resolved their outage. Routable clients should be able to resume normal functionality within the platform. Please reach out if you require support with reconnections or authentication. Sorry for the disruption to your day!