Rossum Outage History

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Rossum had 14 outages in the last 2 years totaling 65h 27m of downtime — averaging 0.6 incidents per month.

There were 14 Rossum outages since October 13, 2025 totaling 65h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.rossum.ai

Major October 7, 2026

Application slow-down

Detected by Pingoru
Oct 07, 2026, 10:57 AM UTC
Resolved
Oct 07, 2026, 11:53 AM UTC
Duration
56m
Affected: EU Frankfurt
Timeline · 4 updates
  1. investigating Oct 07, 2026, 10:57 AM UTC

    We are experiencing timeouts with some services and are working on idntification of the problem

  2. identified Oct 07, 2026, 11:32 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 07, 2026, 11:33 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Oct 07, 2026, 11:53 AM UTC

    The issue was mitigated. We are working on a long-term solution for this.

Read the full incident report →

Minor August 6, 2026

Application slowdown

Detected by Pingoru
Aug 06, 2026, 07:33 AM UTC
Resolved
Aug 06, 2026, 08:17 AM UTC
Duration
44m
Affected: EU Frankfurt
Timeline · 3 updates
  1. investigating Aug 06, 2026, 07:33 AM UTC

    Our application is currently experiencing some slowdown. Our team is already investigating.

  2. monitoring Aug 06, 2026, 08:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2026, 08:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 10, 2026

System outage

Detected by Pingoru
Jun 10, 2026, 12:26 PM UTC
Resolved
Jun 11, 2026, 07:49 AM UTC
Duration
19h 22m
Affected: EU Frankfurt
Timeline · 3 updates
  1. investigating Jun 10, 2026, 12:26 PM UTC

    We are currently experiencing a system-wide outage. Our team is already investigating the situation.

  2. monitoring Jun 10, 2026, 01:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2026, 07:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 29, 2026

prod-us2 partial outage

Detected by Pingoru
May 29, 2026, 06:00 PM UTC
Resolved
May 29, 2026, 06:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 03, 2026, 12:10 PM UTC

    Services on the prod-us2 cluster were partially unavailable due to a failure during infrastructure migration.

Read the full incident report →

Major April 24, 2026

Aurora CLI is unavailble

Detected by Pingoru
Apr 24, 2026, 10:28 AM UTC
Resolved
Apr 24, 2026, 11:11 AM UTC
Duration
42m
Affected: EU IrelandJapan TokyoEU FrankfurtUS east coast
Timeline · 2 updates
  1. investigating Apr 24, 2026, 10:28 AM UTC

    One of our components Autora CLI is unavailable. Our team is already on the fix.

  2. resolved Apr 24, 2026, 11:11 AM UTC

    feature restored.

Read the full incident report →

Major April 20, 2026

Component outage

Detected by Pingoru
Apr 20, 2026, 12:00 PM UTC
Resolved
Apr 21, 2026, 10:39 AM UTC
Duration
22h 38m
Affected: EU IrelandJapan TokyoEU FrankfurtUS east coast
Timeline · 3 updates
  1. investigating Apr 20, 2026, 01:09 PM UTC

    One of our components (Workday Export) has an outage. Our team is already investigating the situation.

  2. monitoring Apr 20, 2026, 01:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 10:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 3, 2026

Application slowdown & intermittent unavailability

Detected by Pingoru
Apr 03, 2026, 03:53 PM UTC
Resolved
Apr 04, 2026, 12:00 AM UTC
Duration
8h 7m
Affected: US east coast
Timeline · 2 updates
  1. investigating Apr 03, 2026, 03:53 PM UTC

    Our application is currently experiencing some slowdown and short-lasting outages. Our team is already investigating.

  2. resolved Apr 04, 2026, 08:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026

Application Slowdown

Detected by Pingoru
Mar 02, 2026, 05:30 PM UTC
Resolved
Mar 02, 2026, 08:00 PM UTC
Duration
2h 29m
Affected: EU Ireland
Timeline · 2 updates
  1. investigating Mar 03, 2026, 07:58 AM UTC

    Our application is currently experiencing some slowdown.

  2. resolved Mar 03, 2026, 07:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2026

Application slowdown (inftrastructure overload)

Detected by Pingoru
Feb 27, 2026, 01:59 PM UTC
Resolved
Feb 27, 2026, 02:16 PM UTC
Duration
17m
Affected: EU Ireland
Timeline · 3 updates
  1. investigating Feb 27, 2026, 01:59 PM UTC

    Our application is currently experiencing some slowdown due to a component overload. Our team is already investigating.

  2. monitoring Feb 27, 2026, 02:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 27, 2026, 02:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 10, 2026

Mastar Data Hub errors

Detected by Pingoru
Feb 10, 2026, 10:50 AM UTC
Resolved
Feb 10, 2026, 11:50 AM UTC
Duration
59m
Affected: EU IrelandJapan TokyoEU FrankfurtUS east coast
Timeline · 4 updates
  1. investigating Feb 10, 2026, 10:50 AM UTC

    One of our components, Master Data Hub has experiencing raised number of errors. Our team is already investigating the situation.

  2. identified Feb 10, 2026, 11:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 10, 2026, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2026, 11:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 9, 2026

Webhooks outage

Detected by Pingoru
Feb 09, 2026, 01:43 PM UTC
Resolved
Feb 09, 2026, 02:36 PM UTC
Duration
53m
Affected: EU IrelandJapan TokyoEU FrankfurtUS east coast
Timeline · 5 updates
  1. investigating Feb 09, 2026, 01:43 PM UTC

    Some of webhooks are experiencing an outage. Our team is already investigating the situation.

  2. identified Feb 09, 2026, 02:07 PM UTC

    we have identified the issue, working towards the fix.

  3. identified Feb 09, 2026, 02:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 09, 2026, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 09, 2026, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 23, 2025

Component outage (email sending)

Detected by Pingoru
Oct 23, 2025, 06:51 AM UTC
Resolved
Oct 23, 2025, 11:47 AM UTC
Duration
4h 56m
Affected: EU Frankfurt
Timeline · 4 updates
  1. investigating Oct 23, 2025, 06:51 AM UTC

    One of our components (email sending) has an outage. Our team is already investigating the situation.

  2. identified Oct 23, 2025, 07:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2025, 08:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2025, 11:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Experiencing issues with cloud provider infrastructure

Detected by Pingoru
Oct 20, 2025, 07:18 AM UTC
Resolved
Oct 20, 2025, 10:32 AM UTC
Duration
3h 14m
Affected: US east coast
Timeline · 2 updates
  1. investigating Oct 20, 2025, 07:18 AM UTC

    We're experiencing issues with accessing our cloud provider infrastracture.

  2. resolved Oct 20, 2025, 10:32 AM UTC

    This incident has been resolved.

Read the full incident report →