Rootnet is currently experiencing a minor incident affecting Rootnet.email - Webmail and BIT, Ede and 1 more component, which began 14h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Oct 12, 2026, 07:59 AM UTC
We are currently experiencing outgoing mail delivery issues. Because of this e-mails are delivered with a delay. This is currently being investigated by our upstream provider. We will provide updates as more information becomes available.
- investigating Oct 12, 2026, 09:06 AM UTC
Our upstream provider is still investigating the issue.
- identified Oct 12, 2026, 10:41 AM UTC
The upstream provider has identified the root cause and is working on a fix.
- identified Oct 12, 2026, 01:33 PM UTC
The upstream provider is still working on a fix.
- identified Oct 12, 2026, 03:00 PM UTC
The upstream provider has informed us they have created a fix and are currently deploying this fix. We are still awaiting for this fix to be deployed.
- identified Oct 12, 2026, 03:15 PM UTC
We are still seeing errors on our side. We have asked our upstream provider to further investigate the issue.