Rootnet incident

Packet loss on 185.173.20.X addresses

Critical Ongoing View vendor source →

Rootnet is currently experiencing a critical incident affecting Internet Uplink - BIT, Ede, which began 8h ago. The vendor's full update timeline is below.

Started
Aug 30, 2026, 03:03 PM UTC
Resolved
Ongoing
Duration
● 8h 14m
Detected by Pingoru
Aug 30, 2026, 03:03 PM UTC

Affected components

Internet Uplink - BIT, Ede

Update timeline

  1. investigating Aug 30, 2026, 03:03 PM UTC

    We're seeing some packet loss on our 185.173.20.X range and we're currently investigating the cause of this. At 17.30 we will post an update or sooner if more information is available.

  2. identified Aug 30, 2026, 03:31 PM UTC

    The issue has been identified and been traced back to an ongoing DDoS attack in a neighboring network. We are in contact with the network provider to mitigate the issue.

  3. identified Aug 30, 2026, 04:22 PM UTC

    The network provider is implementing additional mitigations to lessen the pressure on their network infrastructure. We will stay in contact and update this incident once we know more.

  4. monitoring Aug 30, 2026, 05:34 PM UTC

    Both the network provider and NaWas have implemented sufficient mitigations to alleviate the pressure on their core network. There currently is no further impact on customer services, we keep monitoring the situation but expect no further issues.

  5. monitoring Aug 30, 2026, 09:34 PM UTC

    We are continuing to monitor for any further issues.