Roblox incident

Issues with loading web views

Resolved after 7 hours 33 minutes, affecting User and User (User — Website) and 1 more, on April 26, 2026.

monitoring Apr 26, 2026, 08:36 PM UTC

We've pushed our update - the app can be updated and this issue, that was affecting Windows users should be resolved. We'll continue to monitor and are working to release on the Microsoft app store as well.

Started: Apr 26, 2026, 03:26 PM UTC
Resolved: Apr 26, 2026, 11:00 PM UTC
Duration: 7h 33m
Detected by Pingoru: Apr 26, 2026, 03:26 PM UTC

Affected components

UserUser (User — Website)User (User — Avatar)PlayerPlayer (Player — Website)Player (Player — Avatar)CreatorCreator (Creator — Website)Creator (Creator — Asset Delivery)Creator (Creator — Avatar)

Update timeline

investigating Apr 26, 2026, 03:26 PM UTC

We are investigating issues with web views not loading impacting things like the server UI and Account window on certain platforms.
identified Apr 26, 2026, 06:25 PM UTC

We've identified the problem and have made the fix. It will soon roll out and we'll continue to monitor recovery.
monitoring Apr 26, 2026, 08:36 PM UTC

We've pushed our update - the app can be updated and this issue, that was affecting Windows users should be resolved. We'll continue to monitor and are working to release on the Microsoft app store as well.
resolved Apr 26, 2026, 11:00 PM UTC

This issue has been resolved.

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