Robinhood incident

Crypto Trading Issue

Resolved after 2 hours 8 minutes, on April 16, 2021.

identified Apr 16, 2021, 03:23 PM UTC

We’re experiencing intermittent issues with crypto trading due to heightened volumes. Because of this, some crypto trades may not execute right now.

Started
Apr 16, 2021, 02:19 PM UTC
Resolved
Apr 16, 2021, 04:27 PM UTC
Duration
2h 8m
Detected by Pingoru
Apr 16, 2021, 02:19 PM UTC

Update timeline

  1. investigating Apr 16, 2021, 02:19 PM UTC

    We’re currently experiencing issues with crypto trading due to unprecedented volumes and are working to resolve them as soon as possible.

  2. investigating Apr 16, 2021, 02:22 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 16, 2021, 02:45 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 16, 2021, 02:56 PM UTC

    We’re experiencing intermittent issues with crypto trading due to heightened volumes. Because of this, some crypto trades may not execute right now.

  5. identified Apr 16, 2021, 03:14 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Apr 16, 2021, 03:23 PM UTC

    We’re experiencing intermittent issues with crypto trading due to heightened volumes. Because of this, some crypto trades may not execute right now.

  7. resolved Apr 16, 2021, 04:27 PM UTC

    Crypto trading is back online. We’ve resolved the issue that was affecting it.

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