Robinhood incident

Options market data display

Resolved after 5 hours 5 minutes, on September 2, 2021.

identified Sep 02, 2021, 03:09 PM UTC

We’re experiencing a display issue that’s affecting options market data for some symbols that begin with the letters W, Y, X, and Z. We are working to resolve this issue as soon as possible.

Started
Sep 02, 2021, 02:36 PM UTC
Resolved
Sep 02, 2021, 07:41 PM UTC
Duration
5h 5m
Detected by Pingoru
Sep 02, 2021, 02:36 PM UTC

Update timeline

  1. investigating Sep 02, 2021, 02:36 PM UTC

    We’re experiencing a display issue that’s affecting options market data and are working to resolve this issue as soon as possible.

  2. identified Sep 02, 2021, 03:09 PM UTC

    We’re experiencing a display issue that’s affecting options market data for some symbols that begin with the letters W, Y, X, and Z. We are working to resolve this issue as soon as possible.

  3. resolved Sep 02, 2021, 07:41 PM UTC

    This incident has been resolved.

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