Resolved on December 18, 2025.
The Team is investigating an issue resulting in ships listing their status as “Unknown” in the ASOP Terminal. While this investigation continues, please contribute to this Issue-Council report: STARC-189667 With this incident now resolved, if any ships remain in an “Unknown” status in the ASOP, please report this in a new Issue-council report. [2025-12-18 Updates] 0345 UTC - Initial Notice, Team is investigating. 0647 UTC - The team has identified a potential cause for the issue. At this time, we recommend only delivering a small quantity of ships until a hotfix can be applied. 2110 UTC - A hotfix has been deployed to the live environment to correct this issue. Resolving incident.
Update timeline
- resolved Dec 18, 2025, 03:45 AM UTC
The Team is investigating an issue resulting in ships listing their status as “Unknown” in the ASOP Terminal. While this investigation continues, please contribute to this Issue-Council report: STARC-189667 With this incident now resolved, if any ships remain in an “Unknown” status in the ASOP, please report this in a new Issue-council report. [2025-12-18 Updates] 0345 UTC - Initial Notice, Team is investigating. 0647 UTC - The team has identified a potential cause for the issue. At this time, we recommend only delivering a small quantity of ships until a hotfix can be applied. 2110 UTC - A hotfix has been deployed to the live environment to correct this issue. Resolving incident.
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