RoadSync incident

AWS Cognito issues

Minor Resolved View vendor source →

RoadSync experienced a minor incident on December 13, 2024 affecting Checkout, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 03:31 AM UTC
Resolved
Dec 13, 2024, 03:58 AM UTC
Duration
26m
Detected by Pingoru
Dec 13, 2024, 03:31 AM UTC

Affected components

Checkout

Update timeline

  1. identified Dec 13, 2024, 03:31 AM UTC

    Our partner AWS is working on resolving an issue with AWS Cognito. Some user might not be able to sign in to our Checkout application

  2. identified Dec 13, 2024, 03:32 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 13, 2024, 03:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 13, 2024, 03:58 AM UTC

    This incident has been resolved.