Roadie incident

Core Platform Outage

Critical Resolved View vendor source →

Roadie experienced a critical incident on August 30, 2025 affecting Core Platform, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2025, 03:15 PM UTC
Resolved
Aug 30, 2025, 03:28 PM UTC
Duration
13m
Detected by Pingoru
Aug 30, 2025, 03:15 PM UTC

Affected components

Core Platform

Update timeline

  1. investigating Aug 30, 2025, 03:15 PM UTC

    We are currently investigating a core platform outage.

  2. identified Aug 30, 2025, 03:18 PM UTC

    The cause of the outage has been identified and engineers are working on a fix.

  3. monitoring Aug 30, 2025, 03:18 PM UTC

    A fix has been implemented and we are monitoring the situation.

  4. resolved Aug 30, 2025, 03:28 PM UTC

    This incident has been resolved and the platform is fully functional again. We apologize for the inconvenience and appreciate your patience and understanding.