RM Technology incident

Issue syncing Azure / EntraId user source with SafetyNet

Minor Ongoing View vendor source →

RM Technology is currently experiencing a minor incident affecting SafetyNet Plus and SafetyNet Plus Transparent Module, which began 5d ago. The vendor's full update timeline is below.

Started
Jul 09, 2026, 03:05 PM UTC
Resolved
Ongoing
Duration
● 5d
Detected by Pingoru
Jul 09, 2026, 03:05 PM UTC

Affected components

SafetyNet PlusSafetyNet Plus Transparent Module

Update timeline

  1. identified Jul 09, 2026, 03:05 PM UTC

    There is currently an issue syncing Azure / EntraId user source with SafetyNet. Updates to user accounts will be delayed. We have identified the root cause of the issue and are working to resolve as soon as possible.

  2. monitoring Jul 13, 2026, 09:31 AM UTC

    The issue with syncing Azure / EntraID users within SafetyNet has now been resolved. If you continue to experience issues, then please raise this through your normal channels. We will continue to monitor the service for 24 hours.