RM Technology experienced a minor incident on October 7, 2025 affecting SafetyNet Plus, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
SafetyNet Plus
Update timeline
- investigating Oct 07, 2025, 09:23 AM UTC
We are aware of an issue affecting users browsing the internet using SafetyNet this morning. We are currently investigating and will provide further updates when available.
- resolved Oct 08, 2025, 09:59 AM UTC
During routine Microsoft-owned patching and maintenance activity, the underlying infrastructure hosting our containers was restarted. This restart caused the containers to fail, leading to service disruption. The issue is now resolved and we will continue to monitor the service