RM Technology incident

Issues with Browsing via SafetyNet

Minor Resolved View vendor source →
Started
Feb 06, 2026, 11:36 AM UTC
Resolved
Feb 11, 2026, 08:39 AM UTC
Duration
4d 21h
Detected by Pingoru
Feb 06, 2026, 11:36 AM UTC

Affected components

SafetyNet Plus

Update timeline

  1. investigating Feb 06, 2026, 11:36 AM UTC

    We are aware of issues affecting a subset of customers this morning with browsing via SafetyNet. We are investigating the issue currently and will provide you with an update as we have one.

  2. investigating Feb 06, 2026, 01:22 PM UTC

    We are still actively investigating the issue. We will provide any further updates as they are available.

  3. monitoring Feb 06, 2026, 04:17 PM UTC

    We have identified the issue affecting a subset of customers and have resolved the issue, confirming service stability. If you continue to encounter issues, please raise this via your normal support channels.

  4. resolved Feb 11, 2026, 08:39 AM UTC

    We have monitored performance over the last 48 hours and confirmed there are no further identified issues. If you encounter issues, please raise this via your normal support channels.

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