RM Technology experienced a minor incident on February 6, 2026 affecting SafetyNet Plus, lasting 4d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 06, 2026, 11:36 AM UTC
We are aware of issues affecting a subset of customers this morning with browsing via SafetyNet. We are investigating the issue currently and will provide you with an update as we have one.
- investigating Feb 06, 2026, 01:22 PM UTC
We are still actively investigating the issue. We will provide any further updates as they are available.
- monitoring Feb 06, 2026, 04:17 PM UTC
We have identified the issue affecting a subset of customers and have resolved the issue, confirming service stability. If you continue to encounter issues, please raise this via your normal support channels.
- resolved Feb 11, 2026, 08:39 AM UTC
We have monitored performance over the last 48 hours and confirmed there are no further identified issues. If you encounter issues, please raise this via your normal support channels.