RiversideFM incident

Issues accessing the studio and dashboard

Major Resolved View vendor source →

RiversideFM experienced a major incident on October 20, 2025 affecting Studio/ Dashboard and Studio Access for Hosts and 1 more component, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:34 PM UTC
Resolved
Oct 21, 2025, 12:40 AM UTC
Duration
2h 6m
Detected by Pingoru
Oct 20, 2025, 10:34 PM UTC

Affected components

Studio/ DashboardStudio Access for HostsStudio Access for Guests

Update timeline

  1. investigating Oct 20, 2025, 10:34 PM UTC

    Some users are currently experiencing issues accessing the studio and dashboard. Our team is actively working to resolve this immediately.

  2. monitoring Oct 20, 2025, 11:22 PM UTC

    We are monitoring the issue.

  3. resolved Oct 21, 2025, 12:40 AM UTC

    The issue with accessing the studio and dashboard has been resolved, please let us know if you experience any further issues.