Riskified incident

Control Center: Order decisions not displaying in real time

Minor Resolved View vendor source →

Riskified experienced a minor incident on September 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 09:50 AM UTC
Resolved
Oct 28, 2024, 01:30 PM UTC
Duration
—
Detected by Pingoru
Sep 01, 2025, 09:50 AM UTC

Update timeline

  1. resolved Sep 01, 2025, 09:50 AM UTC

    Starting October 28th, 1:30PM UTC we experience an issue where some orders' status, actions and performance visibility are not fully available in the Control Center. Components: Control Center Locations: Control Center Some recover flows might experience degraded availability. Analysis, decisioning and notifications are not affected and fully stable. Our development team identified the issue and are working on a solution to ensure ongoing visibility. Timeline: • October 28, 2024 3:07PM UTC - [Identified] Issue identified affecting visibility • October 28, 2024 3:09PM UTC - [Monitoring] Issue resolved, lag being consumed • October 28, 2024 4:31PM UTC - [Resolved] Full visibility restored Please reach out to [email protected] for any further inquiries.