Riskified experienced a major incident on September 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 01, 2025, 09:49 AM UTC
On Sunday February 23, 2025, at 11:02 AM - 11:14 AM UTC, Riskified experienced a partial service disruption that affected our inbound communication. Components: Chargeback Guarantee - Async, Chargeback Guarantee - Sync Locations: Webhooks Root Cause: Faulty DNS configuration change As a result, some errors were returned to API calls. Timeline: • February 23, 2025 11:18AM UTC - [Resolved] Service fully restored