Riskified experienced a major incident on September 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 01, 2025, 09:49 AM UTC
We are currently experiencing degraded performance with our reviews and notifications for a limited number of events. Duration: March 5, 2025 09:32 - 10:16 UTC Components: Chargeback Guarantee - Async, Chargeback Guarantee - Sync, Control Center, Policy Protect, Account Secure Locations: Control Center, Webhooks, Decision Notifications, SMS Notifications The issue was investigated and identified. A fix is now being implemented and the team is monitoring. Timeline: • March 5, 2025 10:20AM UTC - [Monitoring] Fix being implemented • March 5, 2025 10:37AM UTC - [Resolved] All systems operational and stable