Riskified experienced a major incident on September 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 01, 2025, 09:49 AM UTC
Some SMS messages are failing due to a service disruption with our SMS provider. Components: Account Secure Locations: SMS Notifications Impact: Partial SMS delivery failures We are currently investigating the issue and possible workarounds. Timeline: • May 5, 2025 10:18PM UTC - [Investigating] SMS provider disruption detected • May 6, 2025 7:25AM UTC - [Resolved] The issue has been resolved