Rippling Outage History

Rippling is up right now

Rippling had 46 outages in the last 2 years totaling 75h 58m of downtime — averaging 1.9 incidents per month.

There were 46 Rippling outages since September 11, 2025 totaling 75h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.rippling.com

Minor October 7, 2026

Issues using 1Password passkeys

Detected by Pingoru
Oct 07, 2026, 08:07 PM UTC
Resolved
Oct 08, 2026, 09:58 PM UTC
Duration
1d 1h
Timeline · 3 updates
  1. identified Oct 07, 2026, 08:07 PM UTC

    Users with version 8.12.40.31 of the 1Password Chrome extension may be unable to complete passkey verification to sign in, or add new Rippling passkeys to their account. 1Password is preparing a fix, and we will share another update when more information is available.

  2. monitoring Oct 08, 2026, 06:50 PM UTC

    Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.

  3. resolved Oct 08, 2026, 09:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 6, 2026

RPass Chrome extension login failures

Detected by Pingoru
Oct 06, 2026, 06:00 PM UTC
Resolved
Oct 06, 2026, 06:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 07, 2026, 06:58 PM UTC

    On October 6, some users were unable to sign in to the RPass Chrome extension. We reverted the change that caused the issue and confirmed sign-in was restored by 3:00 PM PDT.

Read the full incident report →

Critical September 29, 2026

Rippling app is down

Detected by Pingoru
Sep 29, 2026, 07:20 PM UTC
Resolved
Sep 30, 2026, 03:55 AM UTC
Duration
8h 35m
Affected: Rippling App
Timeline · 5 updates
  1. investigating Sep 29, 2026, 07:20 PM UTC

    We are investigating issues where the Rippling app is not loading. We will provide an update within the next 10 minutes.

  2. investigating Sep 29, 2026, 07:28 PM UTC

    We observed an overload in utilization of our authentication database. Access to Rippling has started to recover but there may be some degraded performance.

  3. investigating Sep 29, 2026, 07:51 PM UTC

    The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.

  4. monitoring Sep 30, 2026, 02:28 AM UTC

    The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.

  5. resolved Sep 30, 2026, 03:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 18, 2026

Rippling app not loading for customers

Detected by Pingoru
Sep 18, 2026, 04:18 PM UTC
Resolved
Sep 18, 2026, 11:00 PM UTC
Duration
6h 41m
Affected: Rippling App
Timeline · 4 updates
  1. investigating Sep 18, 2026, 04:18 PM UTC

    Rippling is loading intermittently/not at all for both employees and customers

  2. investigating Sep 18, 2026, 04:19 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 18, 2026, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 18, 2026, 11:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 17, 2026

Rippling MCP is down

Detected by Pingoru
Sep 17, 2026, 08:13 PM UTC
Resolved
Sep 17, 2026, 08:47 PM UTC
Duration
34m
Affected: Third-party integrations
Timeline · 4 updates
  1. investigating Sep 17, 2026, 08:13 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2026, 08:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 17, 2026, 08:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2026, 08:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 16, 2026

Issues accessing Rippling live chat and support email

Detected by Pingoru
Sep 16, 2026, 11:22 AM UTC
Resolved
Sep 16, 2026, 01:34 PM UTC
Duration
2h 11m
Timeline · 3 updates
  1. identified Sep 16, 2026, 11:22 AM UTC

    We are currently experiencing a technical outage, impacting our live chat and support email systems. We'll provide an update in 30 minutes or sooner if additional information becomes available.

  2. identified Sep 16, 2026, 12:21 PM UTC

    The system outage affecting live chat and support emails remains ongoing. We are continuing to monitor the situation and will provide another update in 30 minutes or sooner if additional information becomes available.

  3. resolved Sep 16, 2026, 01:34 PM UTC

    The technical outage impacting our live chat and email support has been fully resolved. All support channels are operating normally, and our team is actively responding to all pending inquiries.

Read the full incident report →

Major August 31, 2026

Issues loading saved payroll reports

Detected by Pingoru
Aug 31, 2026, 10:37 PM UTC
Resolved
Sep 01, 2026, 04:20 AM UTC
Duration
5h 43m
Affected: Reports & Dashboards
Timeline · 3 updates
  1. identified Aug 31, 2026, 10:37 PM UTC

    We have identified an issue preventing some saved payroll reports from loading when certain payroll fields are included. We are implementing a fix and will provide another update once report access has been restored.

  2. identified Sep 01, 2026, 03:44 AM UTC

    We have restored access to affected saved payroll reports for customers in the United States. We are continuing work to restore report access for affected customers in the European Union and will provide another update once restoration is complete.

  3. resolved Sep 01, 2026, 04:20 AM UTC

    The issue affecting saved payroll reports has been resolved, and report access has been restored.

Read the full incident report →

Major August 6, 2026

Delayed sync in integrations

Detected by Pingoru
Aug 06, 2026, 06:29 PM UTC
Resolved
Aug 06, 2026, 06:29 PM UTC
Duration
—
Affected: Third-party integrations
Timeline · 4 updates
  1. identified Aug 06, 2026, 04:12 PM UTC

    Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.

  2. investigating Aug 06, 2026, 04:36 PM UTC

    Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.

  3. monitoring Aug 06, 2026, 06:03 PM UTC

    A fix has been deployed and we are rolling it out for all impacted integrations. Any data not yet synced will start resyncing automatically.

  4. resolved Aug 06, 2026, 06:29 PM UTC

    We identified an issue where some third-party integrations were showing disconnected / invalid-token behavior related to the FluxProxy rollout. The team reverted the change in production and retriggered syncs to recover affected integrations. - Impacted integrations, including Ramp and Box, have recovered - Some integrations that remain disconnected are unrelated to the this incident. In those cases, tokens were already revoked, expired, or deactivated, and customers may need to reconnect manually

Read the full incident report →

Minor August 4, 2026

Errors on some critical endpoints

Detected by Pingoru
Aug 04, 2026, 08:35 PM UTC
Resolved
Aug 04, 2026, 09:19 PM UTC
Duration
44m
Affected: Rippling AppSingle Sign-on (SSO)Payroll
Timeline · 3 updates
  1. investigating Aug 04, 2026, 08:35 PM UTC

    We are currently investigating

  2. monitoring Aug 04, 2026, 08:38 PM UTC

    Issues seem resolved, continuing to monitor

  3. resolved Aug 04, 2026, 09:19 PM UTC

    Services returned to normal

Read the full incident report →

Minor July 28, 2026

Asynchronous job queue resulting in stale services

Detected by Pingoru
Jul 28, 2026, 02:23 AM UTC
Resolved
Jul 28, 2026, 05:17 AM UTC
Duration
2h 54m
Affected: Rippling App
Timeline · 2 updates
  1. monitoring Jul 28, 2026, 02:23 AM UTC

    To mitigate a previous incident, non-critical asynchronous tasks were paused on Monday, July 27 at 9:30a PT and re-enabled around 3:30p PT. We are still working through the task backlog, and some things across Rippling - like group membership - will be stale until the remaining jobs catch up.

  2. resolved Jul 28, 2026, 05:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 16, 2026

Access denied

Detected by Pingoru
Jul 16, 2026, 09:00 AM UTC
Resolved
Jul 16, 2026, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 16, 2026, 09:44 AM UTC

    Rippling displayed "Access denied" to some users accessing Rippling. The issue has been fully mitigated and the Rippling is fully operational again.

Read the full incident report →

Minor July 10, 2026

Some AI capabilities are unavailable

Detected by Pingoru
Jul 10, 2026, 05:37 PM UTC
Resolved
Jul 10, 2026, 06:54 PM UTC
Duration
1h 16m
Timeline · 2 updates
  1. investigating Jul 10, 2026, 05:37 PM UTC

    Some AI capabilities, including building or editing AI dashboards, are unavailable.

  2. resolved Jul 10, 2026, 06:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2026

Site performance is degraded

Detected by Pingoru
Jul 07, 2026, 04:51 PM UTC
Resolved
Jul 07, 2026, 07:06 PM UTC
Duration
2h 15m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jul 07, 2026, 04:51 PM UTC

    We are investigating degraded performance of the Rippling app loading. We will share an update in the next 10 minutes.

  2. identified Jul 07, 2026, 05:08 PM UTC

    We have identified the task that was overloading the system and have mitigated the issue. There were timeouts occurring for ~10 minutes but the site is operational again.

  3. resolved Jul 07, 2026, 07:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 24, 2026

Issues loading parts of the Rippling app

Detected by Pingoru
Jun 24, 2026, 07:18 PM UTC
Resolved
Jun 24, 2026, 08:56 PM UTC
Duration
1h 38m
Affected: Rippling App
Timeline · 4 updates
  1. investigating Jun 24, 2026, 07:18 PM UTC

    We are aware of issues with the Rippling app loading. Some parts of the Rippling app are degraded and not loading. We are investigating.

  2. investigating Jun 24, 2026, 07:31 PM UTC

    Access to the site is back to normal, but we are continuing to investigate and address the root cause.

  3. monitoring Jun 24, 2026, 08:10 PM UTC

    We've made fixes to mitigate the issue and are monitoring the results.

  4. resolved Jun 24, 2026, 08:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026

Rippling AI actions unavailable

Detected by Pingoru
Jun 22, 2026, 03:46 PM UTC
Resolved
Jun 22, 2026, 04:24 PM UTC
Duration
38m
Affected: Platform API
Timeline · 2 updates
  1. identified Jun 22, 2026, 03:46 PM UTC

    Rippling AI actions are currently not working. The issue has been identified and a fix is being deployed.

  2. resolved Jun 22, 2026, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 19, 2026

Rippling app crashes

Detected by Pingoru
Jun 19, 2026, 08:03 PM UTC
Resolved
Jun 19, 2026, 08:27 PM UTC
Duration
24m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jun 19, 2026, 08:03 PM UTC

    We are investigating issues where certain pages in the Rippling app, like the hiring flow and employee profile pages, are crashing. We are working to mitigate the issues and investigate the root cause.

  2. monitoring Jun 19, 2026, 08:07 PM UTC

    We discovered the root cause and have turned off a feature flag that was causing the issue. The issue is mitigated, and the Rippling app is operational again.

  3. resolved Jun 19, 2026, 08:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 1, 2026

Issues loading the side navigation bar

Detected by Pingoru
Jun 01, 2026, 04:43 PM UTC
Resolved
Jun 01, 2026, 09:48 PM UTC
Duration
5h 4m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jun 01, 2026, 04:43 PM UTC

    Some customers are experiencing issues with the side navigation loading in app.rippling.com. Apps are still accessible from the search bar. We are rolling back to a previous version of the app while we investigate the root cause. We'll share an update in the next 10 minutes.

  2. monitoring Jun 01, 2026, 04:50 PM UTC

    The rollback was successful, and we are seeing the navigation bar load normally. We are monitoring the results.

  3. resolved Jun 01, 2026, 09:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 28, 2026

Rippling app outage

Detected by Pingoru
May 28, 2026, 04:16 PM UTC
Resolved
May 28, 2026, 07:52 PM UTC
Duration
3h 35m
Affected: Rippling AppSingle Sign-on (SSO)
Timeline · 5 updates
  1. investigating May 28, 2026, 04:16 PM UTC

    We are investigating issues with the Rippling app and SSO

  2. investigating May 28, 2026, 04:46 PM UTC

    Access to Rippling is starting to recover

  3. investigating May 28, 2026, 04:47 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 28, 2026, 05:04 PM UTC

    We are starting to re-enable the async jobs that have been throttled while monitoring the database load.

  5. resolved May 28, 2026, 07:52 PM UTC

    All access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been refreshed and will update normally moving forward.

Read the full incident report →

Major May 27, 2026

Single-Sign-on down

Detected by Pingoru
May 27, 2026, 02:01 PM UTC
Resolved
May 27, 2026, 02:12 PM UTC
Duration
11m
Affected: Single Sign-on (SSO)
Timeline · 3 updates
  1. monitoring May 27, 2026, 01:54 PM UTC

    SSO and related identity flows were degraded in production, with the incident opened at 08:49 EDT. A fix has been deployed and the team is monitoring service health, with confirmed successful SSO logins.

  2. monitoring May 27, 2026, 02:01 PM UTC

    Error rates down, continuing to monitor

  3. resolved May 27, 2026, 02:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026

API Tokens page unavailable to users with an expired token

Detected by Pingoru
May 14, 2026, 06:11 PM UTC
Resolved
May 14, 2026, 08:58 PM UTC
Duration
2h 46m
Timeline · 2 updates
  1. identified May 14, 2026, 06:11 PM UTC

    Users with an expired API token are unable to access Rippling’s API Tokens page in the Developer app. Active API tokens are not impacted. The root cause has been identified, and we are implementing a fix.

  2. resolved May 14, 2026, 08:58 PM UTC

    The issue has been resolved

Read the full incident report →

Notice May 6, 2026

Rippling AI is down

Detected by Pingoru
May 06, 2026, 05:49 AM UTC
Resolved
May 06, 2026, 06:09 AM UTC
Duration
19m
Timeline · 3 updates
  1. investigating May 06, 2026, 05:49 AM UTC

    Rippling AI is down. We are investigating the issue.

  2. monitoring May 06, 2026, 05:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 06:09 AM UTC

    Rippling AI access has been restored.

Read the full incident report →

Major May 1, 2026

US Payroll Runs Not Visible

Detected by Pingoru
May 01, 2026, 07:09 PM UTC
Resolved
May 01, 2026, 08:54 PM UTC
Duration
1h 45m
Affected: Rippling App
Timeline · 3 updates
  1. identified May 01, 2026, 07:09 PM UTC

    Some customers on Payroll are not seeing upcoming runs. For runs with an approval deadline of 5/1/2026, the approval deadline has been moved to 5:30pmPT.

  2. monitoring May 01, 2026, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 01, 2026, 08:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

Partial admins blocked from completing hiring flow at the Documents step

Detected by Pingoru
Apr 21, 2026, 06:01 PM UTC
Resolved
Apr 21, 2026, 08:48 PM UTC
Duration
2h 47m
Timeline · 2 updates
  1. identified Apr 21, 2026, 06:01 PM UTC

    Partial admins are blocked from completing the hiring flow due to a permissions error at the 'send documents' step. The root cause has been identified and a fix should be rolled out in about 1 hour.

  2. resolved Apr 21, 2026, 08:48 PM UTC

    The issue has been resolved

Read the full incident report →