Rippling experienced a major incident on November 16, 2025 affecting Rippling App, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Rippling App
Update timeline
- investigating Nov 16, 2025, 06:36 PM UTC
We are experiencing degradation across multiple services due to high load on a database critical to groups
- monitoring Nov 16, 2025, 06:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 16, 2025, 07:38 PM UTC
Our team has made changes to reduce load on the groups database and has scaled up the database infrastructure to accommodate additional load. The incident has been resolved.